AFSCME CLASSIFIED, NON-EXEMPT JOB POSTING (Unit 206)

POSITION AVAILABLE: EDGE Center of Innovation Support Specialist (PCN 01157198)

CLASSIFICATION:  Office & Administrative Specialist, Intermediate (Job Code 003628)

CLOSING DATE FOR APPLICATIONS:  May 14, 2025

STARTING DATE: June 16, 2025

EMPLOYMENT CONDITIONS:

Full-Time, Unlimited

Monday through Friday – 8:00 a.m. to 4:30 p.m.

(two 15-minute paid rest breaks; one 30-minute unpaid lunch break)

             Eligible for Full Benefit Package

SALARY RANGE:  $20.45 to $27.12 Per Hour / $42,700 to $56,627

DESCRIPTION OF DUTIES:

The EDGE Center of Innovation Support Specialist position is responsible for providing office and project support to Customized Training and Continuing Education and military education initiatives such as the United States Naval Community College partnership. This position will assist the AVP of Workforce Development and Customized Training Representatives with office support needs, which may include scheduling meetings and appointments, word processing documents, creating spreadsheets, preparing CECT contracts, sending communications, managing CECT Faculty Workload Management (FWM) entries, and acting as a backup to support OAS, Senior position working with rST (CECT registration software), Salesforce CRM, and Microsoft Teams.

MINIMUM QUALIFICATIONS:

• Word processing skills using software, such as Microsoft Office, to develop and modify a variety of correspondence, records, and reports.
• Data entry skills sufficient to create database records and update entries in a timely manner.
• Ability to answer telephones, communicate effectively with internal and external customers, prepare written responses to routine inquiries, and follow detailed instructions.
• Skill in using business grammar, spelling and punctuation to write, develop and edit reports, letters, procedures, presentations, and other documents.
• Customer service skills sufficient to provide prompt, courteous and accurate information to a variety of customers over the phone, in person, and via email.
• Ability to understand and apply oral and written instructions.

PREFERRED QUALIFICATIONS:

• Two years of professional work experience in an office setting; A bachelor’s degree in business, office management, or similar field can substitute for one year of experience; An associate’s degree can substitute for six months of experience.
• Intermediate level computer skills in using Excel, Access, and data reporting tools such as Power BI, to create reports, sort, format, filter data and export information between Microsoft products.
• Ability to quickly learn new software, such as ISRS, Salesforce, Workday, Event Management Scheduling (EMS), or other selected software as position responsibilities expand.
• Strong organizational and planning skills to manage projects, identify priorities, and meet timelines with little supervision.
• Data privacy knowledge and skills to adequately handle confidential and personal data.
• Skill in customer service sufficient to perform the duties with politeness, respect, and interest in positive problem solving, and the ability to manage and address customer’s, clients, and co-workers’ concerns tactfully and thoroughly.

Safety Statement: This employee is expected to develop a working knowledge of and comply with all college safety rules, and regulations and policies.

Affirmative Action Statement: This employee must always act professionally and customer-service-based to promote a harassment-free environment. All communications and interactions with internal and external customers are to be conducted with courtesy and respect.

NOTICE:  In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on college business who use a rental or state vehicle shall be required to conform to Minnesota State’s vehicle use criteria and consent to a Motor Vehicle Records check.

APPLICATION PROCEDURE(S):

To bid on this position, an employee of Alexandria Technical & Community College must currently work as an Office and Administrative Specialist Intermediate position in a different work area or different shift. To bid, please submit a written request (email is sufficient) to Renae Kasper, in Human Resources and apply as an internal applicant through Job Hub on Workday.

This position is open for applications on a competitive basis through the Careers website (JOB ID: 86063) until May 14, 2025: https://minnstate.wd1.myworkdayjobs.com/Minnesota_State_Careers/job/Alexandria/EDGE-Center-of-Innovation-Support-Specialist---Office-and-Administrative-Specialist-Intermediate_JR0000002331

(NOTE: State of Minnesota employees can access this link through the Employee Self Service and clicking on Careers.  INTERNAL CANDIDATES can apply through Job Hub on Workday.)

Contact Renae Kasper @ 320-762-4416 or employment@alextech.edu for more information.

Alexandria Technical and Community College is committed to an equitable, diverse, and inclusive environment as expressed in the ATCC EDI Strategic Plan. We understand that creating an equitable, diverse, and inclusive campus community is the responsibility of every employee of the college. Leadership, faculty, and staff strive to address inequities within our system by examining programming, policies, facilities, and operations that create barriers to student success in and out of the classroom. By actively working to address inequities, we will foster students who will successfully participate in their community and within today’s dynamic, global workforce.

Alexandria Technical & Community College is committed to legal affirmative action, equal opportunity, access and diversity of its campus community. (http://alextech.edu/nondiscrimination)